One of Amy’s latest projects is designing an external multi-module Community Interpreting Certificate administered by GSTILE. The majority of the certificate is available online for professionals who want to get certified in the field but are unable to leave their jobs to come to Monterey for an extended residency. Certain components of the certificate are also available to MIIS T&I students. Amy works with faculty to adapt their pedagogy for online environments, designs the user interface and navigation, and provides technical support to faculty and students as the modules run.
Other online courses Amy has developed include an English teacher training course for in-service teachers in India and Bhutan as part of a contract with the State Department. She collaborates closely with Mark Basse, the DLC’s video production expert, on many of these modules. Mark produces lecture videos that populate the online modules.
The greatest challenge in developing these online modules is the fact that they are pilot projects, so there is no baseline from which to work. Because her work is highly collaborative with faculty, administrators, and students, she also has project management responsibilities. She uses tools like Basecamp and Gantt charts to map out timelines, visualize course development and implementation phases, and keep track of how everything is progressing.
Another important part of her work is providing training and tech support for complex online events on campus. Recently, she helped facilitate the IEM Symposium, a semesterly event in which practicum students located all over the world present their deliverables via Adobe Connect to faculty and students here at MIIS. She also works with the recruiting department to streamline their approach to webinar offerings for prospective and admitted students. As a member of Middlebury’s Academic Cyberinfrastructure Transformation Team (ACTT), she supported the pilot of Canvas LMS in fall 2015.
As for upcoming projects, Amy is collaborating with Custom Services Languages on the development of intercultural communication training modules. So far most of her work has consisted of outward facing courses for GSTILE, but she is looking forward to creating more internal online courses for MIIS students. As an alumna of the Public Administration and International Education Management dual-degree program (’15), she also hopes to increase her collaboration with GSIPM faculty and administrators.